Quebec City is home to more than half a million citizens and is the center of the provincial government. Every year, many international and local events and social demonstrations take place here. Québec City hosts more than 500 special events annually, which involve police collaboration. The Department has developed planning and monitoring methods to ensure the safety of our visitors, our citizens and our police department. These large-scale systems are used for city-wide emergencies as well. The Director of Police, Michel Desgagné, believes human capital development is the key to success. The Department has put in place an encompassing program that includes high-level training, individual coaching, reward program and professional support. The Department is particularly proud of their structure in use of force, which is unique in North America. Specially trained “Use of Force” officers provide on scene support to front line officers when they are confronted with real or potential violent situations.